According to a new report, satisfaction among nursing home consumers and staff has reached a record high.
The 2008 National Survey of Consumer and Workforce Satisfaction in Nursing Homes (pdf), released on May 27, draws on the responses of 223,449 employees; 54,711 residents; and 146,949 family members in 5,075 nursing facilities across the United States.
It shows that 85 percent of consumers and 66 percent of employees give “good” or “excellent” ratings to their nursing homes, with consumers rating their overall satisfaction and employees stating whether they would recommend their facility as a place to work.
Click here to read the full story on PHI's blog
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