Showing posts with label Best Practices. Show all posts
Showing posts with label Best Practices. Show all posts

Monday, January 12, 2009

PHI & Partners in Care

PHI is a provider of training and organizational development services to Partners In Care. In the clip below, Flannery talks about how PHI’s coaching supervision method is helping to transform the workplace culture for her home health aides.







Click here to view the full posting on PHI's blog.

Wednesday, November 26, 2008

PHI Releases Adult Learner-Center Training Guide

Turnover among direct-care workers, especially those who are new on the job, is an ongoing issue for long-term care employers. Many factors contribute to the problem, but one workers themselves often cite, is inadequate preparation for the job.

Recognizing that traditional training programs are often not effective, PHI, over the last two decades, has developed a different approach to preparing workers. Drawing on the principles of adult learning, PHI trainings engage learners more actively through small group work, role plays, and other interactive techniques.

These learner-centered trainings are more successful than traditional approaches in developing workers communication, problem solving and work readiness skills, giving workers the tools they need to develop positive caregiving relationships.

Click here to read full article and download the training guide.

Tuesday, November 4, 2008

Tools for Quality Workforce Released by PHI

As reported on the PHI blog, several findings and tools from the Better Jobs Better Care demonstration project have been released.

Many of you will remember that the Lehigh Valley Direct Care Workers Association was created as part of that project.

Most notably, are these reports:

Solutions You Can Use: Transforming the Long-Term Care Workforce takes the major findings and examines how aging-services providers can use them to build a quality workforce. The booklet is organized by WHAT WE LEARNED and WHAT IT MEANS TO YOU.

The findings are organized around four themes:
  • Where to find new pools of workers
  • What interventions improve retention
  • The training direct-care workers and nurse supervisors want and need
  • How to develop cultural competence

A Crisis With A Solution: Tools and Resources for Transforming the Long-Term Care Workforce is a compilation of the tools and resources used and developed by BJBC and the grantees.
An accompanying 9-minute video features several BJBC providers sharing their journey from a workplace in crisis to one that empowers direct-care workers and is transforming the way they do business. Narrated by Robyn Stone, BJBC national program director and IFAS executive director, it shares the overall lessons learned during the four-year project.